Terms and Conditions

Terms and Conditions

Effective Date: 13th January 2025 

Welcome to Bravomonster Limited's online store. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our remote control toy cars. By using our site and placing an order, you agree to these Terms. Please read them carefully.

1. General Information
1.1 Company Details:
Bravomonster Limited
Registered Business Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ United Kingdom 
Company Number: 16024265

1.2 Contact Information:
Email: info@bravomonster.co.uk 

1.3 Eligibility:
To make a purchase, you must be at least 18 years old and legally capable of entering into a binding contract under UK law.

2. Products and Pricing
2.1 Product Descriptions: we make every effort to provide accurate product descriptions and images. However, minor variations may occur.

2.2 Pricing: all prices are listed in GBP (£) and include VAT where applicable. Shipping costs are displayed separately at checkout.

2.3 Availability: products are subject to availability. If an item is out of stock, we will notify you promptly and offer an alternative or refund.

3. Orders
3.1 Placing an Order: by placing an order, you agree to provide accurate information and ensure payment is completed.

3.2 Order Confirmation: you will receive an email confirmation once your order is placed. This confirmation does not constitute acceptance of your order.

3.3 Right to Reject Orders: we reserve the right to cancel or refuse any order for reasons including:
•    Suspected fraud or misuse of the website
•    Pricing or typographical errors
•    Unavailability of the product

4. Payment
4.1 Accepted Payment Methods: We accept credit and debit cards.  

4.2 Security:
Payments are processed securely through Shopify Payments. We do not store your payment details.

5. Delivery
5.1 Shipping: we deliver to UK addresses only. Estimated delivery times and costs are provided at checkout.
5.2 Delays: we are not liable for delays caused by third-party couriers or unforeseen circumstances.
5.3 Failed Delivery: if delivery fails due to incorrect information provided by the customer, additional charges may apply.

6. Returns and Refunds
For details, please refer to our Refund Policy.

7. Warranty
7.1 Manufacturer's Warranty: our remote control toy cars come with a 30 day warranty covering manufacturing defects.
7.2 Exclusions: the warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.

8. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of Bravomonster Limited or its licensors. You may not reproduce, distribute, or modify this content without our permission.

9. Limitation of Liability
9.1 General Liability: Bravomonster Limited is not liable for:
•    Indirect or consequential losses
•    Loss of profit, revenue, or data
9.2 Statutory Rights: nothing in these Terms limits your statutory rights as a consumer.

10. Privacy
We respect your privacy and comply with the UK General Data Protection Regulation (UK GDPR). For more details, refer to our Privacy Policy.

11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Amendments
We reserve the right to update these Terms at any time. Changes will be effective upon posting to our website.

13. Contact Us
For any questions about these Terms, please contact us:
Email: info@bravomonster.co.uk